Frequently Asked Questions

Where is One Lock Storage located?


A: One Lock Storage is conveniently located at 1831 North Main Street, Lillington, NC, 27546, serving the Lillington and Harnett County areas.

How do I get started?


Getting started with One Lock Storage is easy! Simply visit our facility, explore our size guide, and select the ideal unit for your storage needs. Our friendly staff is ready to assist you.

What are the office hours?


Our office is open Monday to Friday from 9:00 AM to 5:00 PM and on weekends from 9:00 AM to 4:00 PM, ensuring convenient access to our storage experts.

What are the access hours?

Access hours for our gated facility are from 6:00 AM to 10:00 PM, seven days a week, providing flexibility for your storage needs.

What documentation do I need to rent a unit?


To rent a unit, bring a valid government-issued photo ID. Our team will assist you with the rental process and answer any questions you may have.

Am I required to store long-term?


No, at One Lock Storage, we offer flexible rental terms to accommodate both short-term and long-term storage needs. Choose the duration that suits you best.

How do I pay my storage bill?

Paying your storage bill is convenient with our online bill pay options. Visit our website or download our app, log in to your account, and manage your payments hassle-free.

What items am I not allowed to store?

For the safety and well-being of all our customers, prohibited items include hazardous materials, perishables, illegal substances, and firearms. Refer to our guidelines for a comprehensive list.